Industry: Pharmaceuticals
Organization Size: 1,700+ employees

The Challenges

• Managing rapid growth
• Recruitment and retention

The Objectives

Increase sales productivity, retain talent and maintain organizational flexibility overall

The Results

Effective training of personnel at 1/10th the previous cost.
Significant increase in sales productivity resulting in overall organizational success.

Takeda North America is a relatively new subsidiary of Takeda Chemicals Industries Ltd. in Osaka, Japan and upon their inception, began the task of growing their US operations. This dynamic growth resulted in huge increases not only in staff quantity but also in the amount of remote personnel needing to stay in tune with the corporate offices. Additionally, once hired, management was faced with the task of retaining these now fully trained, successful sales professionals.

"At Takeda, we believe that company success depends on individual success, so we are committed to providing t he best training curriculum available to our employees. There is already a strong belief within Takeda that our training curriculum is making a difference in the success of our sales team." - Dean Hart, Senior Vice President of Sales, Takeda Pharmaceuticals

With their eye on success, Takeda worked with Ninth House to develop the learning strategy that would not only assist the development of new sales employees but also raising the productivity of existing staff.

Takeda deployed a complete blended learning solution using Ninth House. Striving for complete success for facilitators, managers and learners, Takeda's Ninth House Learning Professional Team trained key Takeda staff on Ninth House. These Ninth House Certified facilitators then conducted remote launch conference calls with sales managers and representatives. After establishing a skill and knowledge baseline with the Ninth House Multirater, managers were tasked to complete Situational Leadership® II and reps were commissioned to complete Self Management, all with a mandate to complete the related eSeries® simulations. This well-received online training was followed by a half day in-person application session at regularly scheduled sales meetings.

Upon course completion, the results were incredible.

Dramatic Cost Savings: The alternative cost to bring 1,400 people together for a week of leadership training would be approximately $3,000 per person, versus $300 per person for Ninth House - a 10:1 cost savings.

Improved Sales Performance: High quality training is a factor in the increase in Takeda's individual and organizational success.