Many companies promote employees based on their technical expertise-not on their leadership skills-and don't teach them how to adapt to their new supervisory role. According to a recent Watson Wyatt study. "Strategic Rewards Charting the Course Forward: Maximizing the Value of Reward Programs," two of the five main reasons recently promoted managers leave a company are dissatisfaction with management and conflicts with supervisors. Also, untrained supervisors may make potentially costly mistakes, such as asking an illegal question during an employment interview, or not following proper contractual procedures with a union employee.
Consider the detrimental effect of letting the supervisor learn to supervise by making mistakes: fewer results, confused direction, poor work assignments, problems ignored or solutions applied to symptoms instead of root causes.
The New Managers Solution Suite from Ninth House provides newly promoted managers with the skills they need to effectively manage their teams as well as achieve measurable success throughout the organization.
To speak with a Ninth House Professional about a learning solution for your organization, please contact us or reach us by phone at 1(800) 824-1767.